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Governance and Risk Management Establish a governance framework for ICT risk managementAppoint an ICT risk officer or equivalentDevelop and implement an ICT risk management policyConduct regular ICT risk assessments and reviewsIntegrate ICT risk management into the overall risk management framework

ICT Systems and Tools Ensure all ICT systems and tools comply with security standardsImplement controls to manage access to ICT systemsInventory of all critical ICT systems and toolsRegularly update and patch ICT systems and software

Operational Resilience Develop and maintain an ICT continuity and disaster recovery planTest the continuity and disaster recovery plans regularlyEnsure redundancy and backup solutions for critical ICT systemsConduct business impact analysis to identify critical functionsImplement measures to ensure the availability and recoverability of ICT systemsEstablish incident detection and response mechanisms

Third-Party Risk Management Identify and assess ICT-related risks associated with third-party providersEnsure contracts with third-party providers include ICT risk management requirementsMonitor and review the performance of third-party providers regularlyEstablish exit strategies for critical third-party servicesPerform due diligence before engaging new third-party providers

Information Security Implement a comprehensive information security policyEnsure data protection measures are in place (encryption, access controls)Perform regular security audits and vulnerability assessments

Training and Awareness Training and Awareness Ensure all employees receive regular training on ICT policies and proceduresRaise awareness of ICT risks and resilience among senior managementProvide specialised training for ICT risk officers and other key personnelEvaluate the effectiveness of training programs regularly

Continuous Improvement Continuous Improvement Monitor regulatory updates and ensure ongoing compliance with DORA requirementsEngage in industry forums and best practice sharing for ICT resilienceImplement feedback mechanisms to capture insights from incidents and trainingEstablish a process for continuous improvement of ICT risk management

Incident Reporting and Management Implement a procedure for identifying and reporting ICT incidentsMaintain an incident log with detailed records of all ICT incidentsEnsure incidents are reported to relevant authorities within required timeframesEstablish procedures for responding to data breaches and cyber incidentsCommunicate incident response procedures to all stakeholdersConduct post-incident reviews and implement lessons learned

Company Size 1-50 employees 51-200 employees 201-500 employees 501-1000 employees 1001+ employees

Specific Areas of Interest ICT Risk Management Operational Resilience Third-Party Risk Management Information Security Incident Reporting and ManagementTraining and Awareness Continuous Improvement

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